Megaport Limited (“Megaport”, “we”, “our”, “us”) operates the Megaport Slack Community (“Community Channel”) to facilitate discussion, networking, and information sharing among partners, customers, prospective customers, and members of the telecommunications and networking industry.

When you join and participate in the Community Channel, we collect and handle your personal information as follows:

What we collect

  • Your name, email address, company or affiliation, and Slack username.
  • Any content you post (messages, files, images, reactions) in public or private channels or direct messages to Megaport.
  • Metadata about your participation (e.g. timestamps, channel names, logs).

Why we need your information

  • To provide, operate, and moderate the Community Channel.
  • To communicate with you about community matters, events, and announcements.
  • To analyse participation and feedback to improve our products and services.
  • To enforce community guidelines and comply with legal obligations.

How we share your information

  • Content posted in public channels will be visible to all Community members.
  • We may disclose your information to service providers who assist us in operating and moderating the Community Channel.
  • Private messages are not shared externally, except where required by law or necessary for compliance and moderation.

Where your information is processed

The Community Channel is hosted on Slack Technologies, LLC, and other integrated third-party services may process your information. This may involve transfers outside your country of residence. Where such transfers occur, we apply safeguards consistent with applicable privacy laws. For further details, please see Part 6 of our Privacy Policy.

Your rights

You have the right to request access to, correction of, or deletion of your personal data, and to restrict or object to certain uses. You can withdraw your consent at any time. For more details, please refer to our Privacy Policy.

Your responsibilities

Please do not post sensitive personal information in the Community Channel, such as home addresses, government ID numbers, passwords or login credentials, or personal financial account details. You are responsible for the content you choose to share and for complying with Megaport’s Community Guidelines.

Further information

For more details on how we handle personal information, including your rights and how to contact us, please see our Privacy Policy.